Workshop Objectives

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors.

  • Organize a binder

  • Develop procedures

  • Prepare checklists

  • Understand succession planning

  • Collect the correct tools

Course curriculum

    1. Getting Started

    2. Workshop Objectives

    1. Why Your Office Needs Administrative Procedures

    2. Business Continuity

    3. Succession Planning

    4. Internal and External Audit Requirements

    5. Recovery Planning

    6. Case Study

    7. Module Two: Review Questions

    1. Gathering the Right Tools

    2. Binder

    3. Section Divider

    4. Sheet Protectors

    5. Cover to Cover Binders

    6. Case Study

    7. Module Three: Review Questions

    1. Identifying Procedures to Include

    2. Tracking Tasks for Some Days

    3. Reach Out to Other Employees for Feedback/Ideas

    4. Write Down Daily Tasks

    5. Keep Track Using a Spreadsheet

    6. Case Study

    7. Module Four: Review Questions

    1. Top Five Procedures to Record

    2. Use a Template to Stay Consistent from Track to Track

    3. Be as Detailed as Possible

    4. Use Bullet Points Instead of Paragraphs

    5. Ask Someone to Execute the Procedure

    6. Case Study

    7. Module Five: Review Questions

    1. What to Include in Your Binder (I)

    2. Phone Etiquette

    3. Business Writing

    4. Effective Time Management

    5. Creating Meeting Arrangements

    6. Case Study

    7. Module Six: Review Questions

About this course

  • $25.00
  • 74 lessons
  • 0 hours of video content

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