Virtual Team Building and Management

By 2028, it is estimated that 73% of all departments will have remote workers. With a global workforce, you are provided with a cost-effective and talented pool of employees to draw from. With a virtual team, you are given a Follow the Sun production environment. With a virtual team, you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.

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Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. At the end of this workshop, you should be able to:

Define etiquette and provide an example of how etiquette can be of value to a company or organization.
Understand the guidelines on how to make effective introductions.
Identify the 3 C’s of a good impression.
Understand how to use a business card effectively.
Identify and practice at least one way to remember names
Identify the 3 steps in giving a handshake
Enumerate the four levels of conversation and provide an example for each.
Understand place settings, napkin etiquette and basic table manners
Understand the meaning of colors in dressing for success.
Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Course curriculum

1. Virtual Team Building and Management Training Manual
2. Getting Started
3. Workshop Objectives
1. Setting Up Your Virtual Team (I)
2. Choose Self-Motivated People with Initiative
3. Face to Face Meetings at First (Kick-off Meeting)
4. Diversity Will Add Value
5. Experienced with Technology
6. Case Study
7. Module Two: Review Questions
1. Setting Up Your Virtual Team (II)
2. Personality Can Count as Much as Skills
3. Rules of Engagement
4. Setting up Ground Rules
5. Icebreakers and Introductions
6. Case Study
7. Module Three: Review Questions
1. Scheduling Will Always Be an Issue
2. Have a Clear Objective and Agenda
3. Solicit Additional Topics in Advance
4. Discourage Just Being a Status Report
5. Case Study
6. Module Four: Review Questions
1. Module Five: Communication (I)
2. Early and Often
3. Rules of Responsiveness
4. Face to Face When Possible
5. Choose the Best Tool
6. Case Study
7. Module Five: Review Questions
1. Communication (II)
2. Be Honest and Clear
3. Stay in Constant Contact
4. Don’t Make Assumptions
5. Set Up Email Protocols
6. Case Study
7. Module Six: Review Questions
1. Building Trust
2. Trust Your Team and They Will Trust You
3. Beware of “Us vs. Them” Territorial Issues
4. Share Best Practices
5. Create a Sense of Ownership
6. Case Study
7. Module Seven: Review Questions
1. Cultural Issues
2. Respect and Embrace Differences
3. Be Aware of Different Work Styles
4. Know Your Team Members Cultural Background
5. Dealing with Stereotypes
6. Case Study
7. Module Eight: Review Questions
1. To Succeed With a Virtual Team
2. Set Clear Goals
3. Create Standard Operating Procedures (SOPs)
4. Build a Team Culture
5. Provide Timely Feedback
6. Case Study
7. Module Nine: Review Questions
1. Dealing With Poor Team Players
2. Manage Their Results, Not Their Activities
3. Be Proactive, Not Reactive
4. Check In Often
5. Remove Them
6. Case Study
7. Module Ten: Review Questions
1. Choosing the Right Tools
2. Communication Software
3. Collaboration and Sharing Tools
4. Project Management Software
5. Use What Works for You and Your Team
6. Case Study
7. Module Eleven: Review Questions
1. Wrapping Up
2. Words from the Wise

About this course

$25.00
74 lessons
0 hours of video content

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